Privacy Policy

This Privacy Policy explains how SPACEDEX ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our website, account dashboard, and related services (together, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

Information we collect

We collect information you provide directly, such as your name, email address, and identity verification documents when required. We also collect information generated through your use of the Services, such as transaction history, deposit and withdrawal records, device and browser type, IP address, and general usage data collected through cookies and similar technologies.

How we use it

We use your information to operate and maintain the Services, process transactions, verify your identity, communicate with you about your account, detect and prevent fraud or abuse, comply with legal obligations, and improve the performance and security of our platform.

Legal bases for processing

Where applicable law requires it, we process your information on one or more of the following bases: to perform our contract with you and provide the Services; to comply with legal and regulatory obligations, including identity verification and anti-money-laundering rules; for our legitimate interests in operating, securing, and improving the Services; and, where relevant, on the basis of your consent, which you may withdraw at any time.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our Services are used. You can control cookies through your browser settings; note that disabling certain cookies may affect the functionality of the Services.

Sharing

We do not sell your personal information. We may share information with service providers who help us operate the Services, such as identity verification and infrastructure providers, and with regulators or law enforcement where required by law or to protect our rights, users, or the integrity of our platform. Any third party we share data with is required to protect it consistently with this policy.

Security

We use technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Marketing communications

With your permission where required, we may send you updates about products, features, and offers. You can opt out of marketing messages at any time by using the unsubscribe link in the message or by adjusting your account settings. Opting out of marketing does not affect service messages we need to send you about your account, security, or transactions.

Children's privacy

The Services are not intended for anyone under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from someone under 18, we will take reasonable steps to delete it.

Data retention

We retain personal information for as long as necessary to provide the Services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us through the Help Center; we may need to verify your identity before acting on your request.

International transfers

Your information may be processed and stored in countries other than your own. Where we transfer information internationally, we take steps intended to ensure it receives an adequate level of protection consistent with this policy and applicable law.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page and, where changes are material, take reasonable steps to notify you.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us through the Help Center.