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SPACEDEX is shaped by the people who use it. Whether you have spotted a bug, have an idea for a feature, or just want to tell us what is working, we want to hear it. Every message is read by the team building the product.

Send us your feedback

How to make your report count

A little detail goes a long way. It helps our team reproduce issues and act on ideas faster.

  • Say what you were doing: the page or feature you were using (Swap, deposit, verification), and what you expected to happen.
  • Describe what happened instead: an error message, an unexpected amount, or a step that felt confusing.
  • Include anything that helps us find it: your UID, the coin or market, and roughly when it happened.
Found a security issue?
Report it through the form above or live chat right away, with as much detail as you safely can, so our team can investigate immediately. Please do not post security issues publicly.
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Risk Warning

Cryptocurrencies and their derivatives are innovative financial products with great volatility and high investment risks. Although fexwave is committed to providing users with easy-to-use trading tools, trading itself is still a highly sophisticated field. Trading digital assets and their derivatives are subject to high market risk and price volatility and may result in partial or total loss of account funds. You must carefully consider and exercise clear judgment to evaluate your financial situation and the aforementioned risks before using fexwave Services. You shall be responsible for all losses arising therefrom. If necessary, please consult relevant professionals to make informed decisions before investing. By accessing, downloading, using or clicking on “I agree” to accept any fexwave Services provided by fexwave, you agree that you have read, understood and accepted all of the terms and conditions stipulated in fexwave's Terms of Use as well as our Privacy Policy.

Trading by copying or replicating the trades of other traders involves a high level of risks, even when copying or replicating the top-performing traders. Past performance of a fexwave community member is not a reliable indicator of future performance. Content on fexwave's trading platform is generated by members of its community and does not contain advice or recommendations by or on behalf of fexwave.