Bonus & Rewards Terms
These Bonus & Rewards Terms govern promotional codes, vouchers, deposit-linked bonuses and any reward offered through the FexWave Rewards Hub. They apply in addition to the Client Agreement and the AML & CFT Policy. By redeeming a code or claiming a reward, you confirm that you have read, understood and agreed to these Terms.
1. Eligibility
- Rewards are available to registered account holders who meet the conditions stated on the specific offer.
- An offer may require identity verification, a minimum account standing, or residence outside restricted jurisdictions.
- Each promo code may be redeemed once per eligible account, unless the offer states otherwise.
- FexWave may limit an offer to selected users, regions, coins or a defined period.
2. Deposit-Linked Bonuses
Certain codes are deposit-linked: the bonus is reserved for you when you enter the code and is credited only after a qualifying deposit clears. Where an offer specifies a required deposit, the reward unlocks once your confirmed deposits reach the stated amount.
- The required deposit is valued in USDT at real market prices at the time it is assessed.
- Only deposits with a confirmed on-chain status count toward the requirement.
- Until the requirement is met, the reward remains pending and is not added to your balance.
- Meeting a requirement grants only the bonus described in that offer, and confers no further entitlement.
3. Crediting and Withdrawal
Bonuses are credited to your spot balance once the conditions are satisfied. Unless an offer states a wagering, trading-volume or holding condition, a credited bonus is treated as part of your ordinary balance and is subject to the standard limits, holds and compliance checks that apply to all funds, including the source-of-funds requirements set out in the AML & CFT Policy.
4. Fair Use and Abuse
Rewards are provided in good faith for genuine platform use. FexWave may withhold, reverse or reclaim a bonus, and may suspend or close an account, where it identifies abuse, including but not limited to:
- Operating multiple or duplicate accounts to claim an offer more than once;
- Use of false, stolen or third-party identity or payment details;
- Collusion, automated redemption, or exploiting an error in the offer or the platform;
- Depositing solely to unlock a bonus with no intention of genuine use, followed by immediate withdrawal.
5. Changes and General Terms
FexWave may amend, suspend or withdraw any offer, or these Terms, at any time and without prior notice. Rewards have no cash-equivalent value except as credited to your account, are non-transferable, and cannot be exchanged for anything other than what the offer states. Where an offer and these Terms conflict, these Terms prevail. FexWave's decision on the interpretation and application of these Terms is final. Nothing here is financial advice; please read the Risk Disclosure before trading.