Most verification problems come from unclear photos or mismatched details. They are usually easy to fix.

• Blurry, cropped or glare-covered document photos: retake them in good light on a flat surface.
• Details that do not match your account: make sure your name and date of birth are entered correctly.
• Expired document: use a valid, in-date ID.
• Selfie does not match: remove hats or glasses and follow the on-screen prompts.